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Faq

Is there a transaction fee?

NO, here at Sellmycarfastuk.co.uk, we are proud to say that we are one of the very few online Car Buyers that do not charge any Admin Fees at all, if you choose to sell your car with sellmycarfastuk.co.uk.

What does subject to inspection mean?

Here at sellmycarfastuk.co.uk we have built a strong reputation. When you enter your details for an online valuation the details will be as accurate as possible so we can achieve the price that we have offered you online. As we have stated this can only be achieved if you have been honest and entered all the information correctly. This online valuation should not be construed as a contract.

When a member of our team arrives at your chosen place to inspect your vehicle please make sure you have all relevant documents available to be inspected. This needs to include a current V5 document in your name (the seller) a current MOT Certificate, if required service history and all relevant documentation that goes with your vehicle. If everything matches with what you have supplied online we will confirm the initial valuation was correct and happily do a bank transfer immediately into your bank account with no admin charges.

If we do find any discrepancies between your car and the details you gave online during our inspection or if we consider that it’s value is affected by any aspect of its history or condition or that the vehicle has been modified without informing sellmycarfastuk.co.uk at the time of your initial online valuation the price that we offer for your vehicle could differ from the online valuation you first received from sellmycarfastuk.co.uk.

What happens to the value of my remaining road tax?

The remaining value of your road tax is not taken into consideration when valuing your vehicle, this can be claimed back by yourself very easily by filling out a form from the DVLA, the form you require is a V14 Form, if you require a V14 Form, please ask one of our friendly sales team who will be happy to supply one to you, and if you require help to fill the form out we are happy to complete the form for you, at no charge.

I cannot find my car on your website:

Please do not choose the nearest model to your car in an attempt to obtain an online valuation, as this will not reflect an accurate valuation for your car.  When we send a technician to value your car it will not match the details you have and it will delay the sale of your vehicle. If you are having trouble in locating your vehicle online for whatever reason please call one of our friendly sales team on 0333 320 8774 where we will be happy to help you gain an accurate valuation.

We will still purchase your car as long as it’s registered in the UK bear in mind those models and specifications vary from country to country so the price may differ from that of a UK supplied car in some countries.

My car is an import - will you still buy it?

We will still purchase your car as long as it’s registered in the UK, bear in mind those models and specifications vary from country to country so the price may differ from that of a UK supplied car in some countries.

There are two types of import: A Parallel Import (i.e. purchased within the EU) and a grey import (i.e. purchased outside the EU)

Cars which are parallel imports can be valued normally through www.sellmycarfastuk.co.uk online.

Grey imports will require a manual valuation. If your car is a Grey Import, it’s not a problem – simply email us here with all the details which can be found on your V5 registration documentation and one of our professional vehicle technicians will call you back with an accurate valuation.

Do we buy cars that are registered outside the Brithis Mainland?

At present we only buy cars registered in England, Scotland, Wales and Northern Ireland.

I have outstanding Finance against my car, can you still buy it?

This is a very simple process and one that we handle on a daily basis. We can arrange settlement of any outstanding finance that you may owe on your car. For us to do this we will need you to provide an up to date letter detailing a current settlement figure from your finance company.

The settlement amount will be deducted from the amount paid to you for your car. We will pay your finance company on the day of sale however it may take your finance company 5-10 working days to credit the funds to your account and provide final clearance.

We will deal with your finance company and provide you with a copy receipt of the bank transaction to satisfy you that the payment has been settled in full. If you owe more on the finance than the value of the car we will still be happy to buy the car but you will need to pay us the shortfall by debit card when we purchase your car.

Can I sell a relative’s car that is deceased?

It is always a very difficult and stressful time when a loved one passes away, we have helped a lot of people in these difficult situations. For our specialist team who will handle these delicate matters with discretion assured email us here

Can I sell a car on behalf of a Company?

Yes, we will need you to bring along the following:

  • A form of photo identification for the person bringing the car,
  • Letter signed from the Company Director giving authorisation for that person to sell on their behalf.
  • Company account details e.g. bank paying in book or company bank Statement.
  • One form of Identification for the business address.
  • Supply both sets of car keys if available.
  • All service history and MOT certificates if available.
  • V5 logbook/registration certificate registered in the company name and address.

Can I sell a car on behalf of a family member or friend?

Yes but if you are selling on behalf of a relative or friend then we require a letter of authorisation from the owner. The bank details must match the same name as the registered keeper on the V5 logbook/registration certificate. We always need two forms of ID for the owner, (one original photo ID and one proof of address items dated in the last 3 months) and two forms of ID from the person selling the vehicle on their behalf (one original photo ID and one proof of address items dated in the last three months).

What If the V5 registration document is not in my name?

The V5 (log book) holds the details of the registered keeper of the vehicle. To prevent fraud we only purchase a vehicle from you if it is in your name on the V5. If you wish to sell your car and you have an explanation as to why the logbook is not showing you as the registered keeper please contact us with full details and we will do our best to resolve the problem for you. We are here to help you sell your car as smooth as possible.

What if I don’t have a V5 registration document?

We are unable purchase your car without the original V5 document (logbook). If you do not have a V5 Document you can obtain a new document by filling in form V62 which you can download from the DVLA or pick up one from any Post Office.

The completed form and appropriate fee should be sent to DVLA, Swansea SA99 1AR it normally takes 3 – 4 weeks to obtain a new V5 logbook.

Do we buy cars with private registration plates?

Here at sellmycarfastuk.co.uk we are more than happy to give you a valuation on your car while it has a personalised registration on your car.

If you would like to keep your private plate we would suggest you either reassign it to another motor vehicle or put the registration onto a retention certificate so that it can be reassigned at a later date. You will need to complete this with the DVLA prior to selling to sellmycarfastuk.co.uk. To find out more about transferring your personal registration and locate your local DVLA office, or visit the DVLA website.

How we come to the online Valuation for your car?

It all starts by when you put your registration into sellmycarfastuk.co.uk online valuation, we have a team of experts who have worked in the industry for years and know every think there is to know about your car.

What is taken into consideration?

  • What engine size is your vehicle?
  • What type of fuel does your car take, Diesel or Petrol
  • How many previous owners has the car had before you?
  • Has your car any, Knocks, Scratches, dents or chips
  • Does your car come complete with a full service history?
  • Does your car has cloth or leather interior
  • Does your car have a sunroof or panoramic sunroof?
  • Does your car have fitted Air Conditioning?
  • What Colour is your car; the colour of your car can add value to your car, Also certain colours can lose value in your car, what some people like others may not. But you can be rest assured your car will receive a valuation by one of our expert members of our team.

I received a valuation online a few months ago, is it still valid?

Sellmycarfastuk.co.uk will guarantee your Cars Valuation for a full 28 days from date of valuation after 28 days your quote will no longer be valid and you will need to do a new online valuation as the car market changes on a daily basis we have to adjust our prices accordingly with the market.

At sellmycarfastuk.co.uk we want to take the stress out of selling your car it couldn’t be more simple if you sell your car to us. We will come to you where a lot of online Car Buyers require you to take your vehicle to their premises. With sellmycarfastuk.co.uk one of our friendly sales team will make a convenient appointment for us to inspect your car that suits you the customer we then can inspect your vehicle and if the details you have given are correct then we will make an immediate payment with the agreed online valuation direct into your bank account once you have checked the money has been credited into your bank account only then do we start to load your vehicle on to one of our car transporters the vehicle remains in your possession until the funds have cleared into your bank account it’s that simple.

With a lot of online car buyers they require you to take the vehicle to their premises where they will either negotiate the price of your vehicle down or you leave the vehicle with them and in a lot of cases you have to chase for payment to be made.

You may also be liable to pay not only admin fees to the company but pay for what they call faster payment and then you receive the money in the next 4-5 days at sellmycarfastuk.co.uk your car remains in your possession until payment has been credited to your bank account.

What happens if I don’t give you all the details of my cars condition?

Here at sellmycarfastuk.co.uk we will gain the best price possible for your car. We are only able to base our price on the information that you provide to sellmycarfast.co.uk. If the information you have provided us is incorrect this can affect the price. All final prices are subject to one of our members of staff inspecting your vehicle at either your home or chosen place at a time arranged by yourself. Only then we can offer you a confirmed price for your car.

When we arrive at your home or chosen place to inspect your vehicle we will inspect your car. Also you will need to have your V5 Log Book, Service History (if you have History available) and MOT Certificates and any relevant paperwork relating to that vehicle available for inspection by one of our members of staff. We will carry out checks to make sure that the vehicle is as you have described on the website when applying for a valuation, if it does, we will confirm that the initial valuation was correct and happily transfer your money immediately into your Bank Account with NO ADMIN CHARGES.

If there are any discrepancies occur whilst inspecting your car and the details you have given us we may have to change our Valuation of your vehicle. Our Valuations are guaranteed for 28 Days, from date of initial valuation all prices are subject to inspection. We would like to say that our aim is to sell your car as smooth & hassle free as possible and hopefully to gain a repeat customer in the future like so much of our business has been built on repeat business and happy clients.

When we arrive at your chosen place to inspect your vehicle we first check your documents to make sure that these are all correct and in order. We will then take your car for a test drive this should take normally 15-20 minutes and a quick final check of the vehicle.

You should allow from our member of staff arriving with yourselves to finalising the deal around 45 minutes. We will then fill out the necessary paperwork and then after you provide us with your bank details which will then be given to our Accounts Payable Department, who will then transfer the money immediately into your chosen Bank Account with (No Admin Charges). Once the money is cleared into your Bank Account only then do we start to load your vehicle on to one of our car transporters.

Who do I call if I need to reschedule an appointment?

It couldn’t more simple, just call our sales team on Tel: 0333 320 8774, where we will be happy to reschedule your appointment to a date & time that suits you. A lot of online Car Buyers charge for rescheduling an appointment, but at sellmycarfastuk.co.uk there is (NO Admin Charge)

How long should I expect my appointment to take?

When we arrive at your chosen place to inspect your vehicle, we first check your documents to make sure that these are all correct and in order, we will then take your car for a test drive, this should take normally 15-20 minutes, and a quick final check of the vehicle.

You should allow from our member of staff arriving with yourselves to finalising the deal around 45 minutes, we will then deal with some paperwork and then we will ask you to provide your bank details, which will then be given to our Accounts Payable Department, who will then transfer the money immediately into your chosen Bank Account with (No Admin Charges), once the money is cleared into your Bank Account, only then do we start to load your vehicle on to one of our car transporters, as we all ways say, it’s as simple as that.

Will I be charged an Admin fee if I decide not to sell my car to Sell my car fast UK

If you decide not to sell to sellmycarfastuk.co.uk that is your legal right. There will be no admin fee applicable. If you decide not to sell all we ask is that you inform one of our sales team in order to close your sales order.